Community Resources
Community Resource Guide
This guide provides contact information for the following services and supports available to the community.
Please click on links of interest or download the full PDF guide here.
Emergency Services
Emergency – Dial 911
Mental Health Lifeline – 1.800.310.1160
Alzheimer’s Association Hotline: 800.272.3900
Child Abuse Hotline: 800.635.1522
NYS Domestic Violence Hotline: 800.942.6906
NYS Police: 315.539.3976
Poison Control Center: 800.333.0542
Ontario County Sheriff Department: 585-394-4560
Seneca County Sheriff Department: 315.539.9241
Suicide Crisis: 988
Suicide Crisis Text Line: 741-741
Veteran’s Crisis Line: 988 (press 1)
2-1-1(1.877.356.9211) is a Resource and Referral number, with connections to a local center where specialists provide information and referrals to human services that best suit the caller’s needs. 2-1-1 is NOT for police, fire or medical emergency calls.
Behavioral Health Sciences
Mental Health Association in NYS
518.434.0439
https://mhanys.org
NYS Office of Mental Health
https://omh.ny.gov
Behavioral Health - Seneca County
Seneca County Community Counseling Center: 315.539.1980
NYS Office of Mental Health licensed outpatient behavioral health clinic services including comprehensive mental health and addiction treatment services for adults, children and families. Suboxone and other forms of medication assisted treatment available
Margaret Morse, LMSW, Seneca County Mental Health Director: 315.539.1958
Seneca County Mental Health Crisis Response Program (Mobile Crisis Services): 315.539.1980
Bethany Felicita, LMHC, Program Director: 315.539.1934
Seneca County Domestic Violence Services: 315.539.1607
24/7 Crisis Services Available
Adult Single Point of Access: 315.789.0550
(SPOA)-Betsy Fuller
Center of Treatment Innovation (COTI): 833.435.2272
Centers in Geneva, Clifton Springs, Canandaigua, Watkins Glen, Penn Yan
Children and Youth Single Point of Access (SPOA)/ Coordinator of Children’s Services: 315.539.1752
31 Thurber Drive Waterloo, NY 13165 (Fax: 315.539.1054)
Services include: Health Home Care Management, High Intensity Family Intervention Finger Lakes Parent Network, etc.
Seneca County – Rene Mitchell rmitchell@co.seneca.ny.us
Elmira Psychiatric Center: 607.737.4711
100 Washington Street
Elmira, NY 14901-2898
Family Counseling Service of the Finger Lakes: 315.789.2613
(M-F, 9am-5pm and some evening appts. available)
671 Exchange St. Geneva, NY 14456
Seneca Falls Office: 315.789.2613
115 Fall Street, Seneca Falls, NY 13148
Canandaigua Location: 315.568.8628
514 Main St. Canandaigua, NY 14424
www.flxcounseling.org
Victor Location: 315.568.8628
1331 East Victor Road, Victor NY 14564
Finger Lakes Community Health: 315.531.9102
www.localcommunityhealth.com
Glove House: 315.651.8192
Seneca County services currently include preventative services, parenting education, parent support groups, adult protection support, youth socialization and mental health groups, care management, mental health respite, and foster care.
Safe Harbors of the Finger Lakes: 800.247.7273
(Ontario, Seneca and Yates counties)
Seneca County: 315.568.4200
Waterloo Location:
33 State Street, Seneca Falls, NY 13148
Email: jcuson@safeharborsfl.org
Geneva Location:
1 Franklin Street Geneva, NY 14456: 585.781.1093
www.safeharborsfl.org
Fatherhood Connection Group:
Seneca County Division of Human Services
(315) 539-1800
Seneca Connections Drop in Center: 315.568.4972
27 Cayuga Street, Seneca Falls, Seneca, NY 13148
Private Behavioral Health Practitioners – Seneca County
Jamie Lamanna, MS Ed, LMHC: 315-670-0121
12 North Park St. Seneca Falls, NY 13148
www.shineyourlightcounseling.com
Jamee Sealy, LCSW-R: 315.568.8894
(teenagers, depression/anxiety, does not accept Medicaid)
115 Fall St. Partridge Bldg. Seneca Falls, NY 13148
Peg Haust-Arliss, LCSW-R: 315.398.1989
(anxiety & anxiety groups)
12 North Park St Seneca Falls, NY 13148
www.peghaust.com
National Alliance on Mental Illness- Family Support Group
Every Wednesday, 6pm-8pm
Waterloo Recreation Center
3 Oak Street, Waterloo, NY 13165
Behavioral Health - Ontario County
Canandaigua Behavioral Health Clinic: 585.922.9900
35 North St. Canandaigua, NY 14424
www.rochesterregional.org/locations/canandaigua/canandaigua-behavioralhealth-clinic
Cayuga Medical Center: 607.274.4011
101 Dates Drive, Ithaca NY, 14850
https://www.cayugamed.org/services-2/behavioral-services/
Clifton Springs Hospital & Clinic: 315.462.0471
Outpatient Behavioral Health 2, Coulter Rd. Clifton Springs
www.rochesterregional.org (18 yrs. and older)
Family Counseling Service of the Finger Lakes: 315.789.2613
(M-F, 9am-5pm and some evening appts. available)
671 Exchange St. Geneva, NY 14456
Seneca Falls Office: 315.789.2613
115 Fall Street, Seneca Falls, NY 13148
Canandaigua Location: 315.568.8628
514 Main St. Canandaigua, NY 14424
www.flxcounseling.org
Victor Location: 315.568.8628
1331 East Victor Road, Victor NY 14564
Finger Lakes Psychiatry: 585.924.3070
1160 Corporate Drive Suite 400 Farmington, NY 14425
Email: info@penfieldpsych.com FAX: 585.924.3230 Website: penfieldpsych.com
GATE (Gaining Awareness Through Education): 315.789.1709
Anger Management & Counseling
365 South Main St. Geneva, NY 14456
Mental Health Association Ontario County: 585.629.0386
120 North Main St. Canandaigua, NY 14424
https://www.mharochester.org/ontario-county
Seeds of Hope Counseling: 315.273.1883
590 Pre Emption Road Geneva, NY 14456 jenn@seedsofhopecs.com
https://www.seedsofhopecs.com
Ontario County Mental Health: 585.396.4363
(adult, children, adolescent-sliding scale)
Canandaigua Location: 3019 County Complex Drive Canandaigua, NY 14424
FAX: 585.396.4993
Geneva Location: 28 Seneca Street Geneva, NY 14456 (Th, F office hours)
315.789.6706
Coordinator of Children’s Services (Ontario County): 585.393.2993
https://co.ontario.ny.us/99/Mental-Health
Victor Counseling Practice: 585.398.8835
(adult, children adolescents, families, couples) FAX: 585.398.7376
6539 Anthony Drive, Suite A Victor, NY 14564
Safe Harbors of the Finger Lakes: 585.781.1093
(Ontario, Seneca and Yates counties)
Seneca County: 315.568.4200
Waterloo Location: 33 State street, Waterloo, NY 13165
Email: info@shflny.org
Geneva Location: 1Franklin Street Geneva, NY 14456
585.781.1093
https://shflny.org
We help victims of human trafficking, child abuse, sexual assault, and domestic violence.
Family Hope Center
Geneva Office: (315) 789-0708
Mon thru Fri 10am-4pm
551 Exchange St
Geneva, NY 14456
Ovid Office: (315) 945-1019 Tuesday 10-2
7231 Main St
Ovid, NY 14521
Text Any Time: (315) 945-1019
Email: familyhopecenter@outlook.com
https://www.familyhopecentergeneva.org
*Offers a girl’s group in both Geneva and Ovid
Private Behavioral Health Practitioners – Ontario County
Barbara Raco, LCSW-R
585.271.3760
5297 Parkside Drive Suite 406 Canandaigua NY 14424
https://racotherapy.com
Boike Counseling
585.394.1442
(adult, children, adolescents, families)
3180 West St. Canandaigua, NY 14424
FAX: 585.394.1257
Brennan Counseling Services: 315.719.3508
Karen Brennan, LCSW-R
(Teenagers and older; accepts most major insurances- except straight Medicaid)
118 Genesee Street Geneva, NY 14456
Canandaigua Lake Counseling Services: 585.919.0014
(next to YMCA)
42 North Main Street Canandaigua, NY 14424
Email: info@canandaigualakecounselingservices.com
FAX: 585.393.0014
https://canandaigualakecounselingservices.com
Canandaigua Psychotherapy Associates: 585.394.1294
Theresa Beach, LCSW and Robert Kaminski, LCSW-R
527 N. Main St. Canandaigua, NY 14424
FAX: 585.394.1294
Dr. David Coron, PhD: 585.924.3120
(Clinical Psychologist)
6137 County Road 41 Farmington, NY 14425
Dale Goldstein, LCSW-R: 585.739.8884
1779 Route 21 Shortsville, N.Y. 14548
(2 days per week)
Main office: 882 Titus Ave. Rochester, N.Y. 14617
585.739.8884
Darlene Trytech, LSCW-R: 315.781.7800
(families, children, adolescents and adults)
59 Slosson Lane Geneva, NY 14456
Dr. Emily Gilbertson, Licensed Psychologist: 585.781.4714
747 Pre-Emption Rd., Geneva, NY 14456
CELL: 315.521.4692
FAX: 315.781.7383
Janice Cramer, LCSW-R: 315.745.9958
79 Church St. Waterloo, NY 13165
John Eichenberger, LMHS, CASAC: 585.425.2840 x4324
Geneva Location: West North Street Geneva, NY 14456
(Wednesdays 12-5)
Fairport Location: 625 Cross Keys Office Park Fairport, NY 14450
(Mon, Tues 11-6)
Katie Pullano, LCSW-R: 315.759.0655
(Children 14 and older, DBT groups)
324 West North Street, Suite 4 Geneva, NY 14456
Kirk Palmer, LCSW-R, ACSW: 585.924.2100
(Specialty- Traumatic Brain Injury)
1331 East Victor Rd. Victor, NY 14564
FAX: 585.924.5920
Laura Ramsay, LMHC, CASAC: 585.739.6561
(Individuals and Couples)
5297 Parkside Drive, Suite 424 Canandaigua NY 14424
Email: lauralramsay@yahoo.com
Margaret Kennedy, PsyD: 315.781.6617
(Licensed Psychologist)
324 West North Street, Suite 4 Geneva, NY 14456
http://www.kennedyfamilytherapy.com/
Mark Hedgepeth, LCSW-R: 315.789.8291
58 B Milton St. Geneva, NY 14456
Rev. Richard Rauscher, M DIV: 585.394.2610
(adults, marriage, family, spiritual direction)
243 Center St. Canandaigua, NY 14424
Rise Up Therapeutic Horsemanship: 585.362.5667
P.O. Box 95 Canandaigua, NY 14424
Email: riseuphorsemanship@gmail.com
Sheila Albers, LCSW-R: 315.781.2537
58 Milton St. Geneva, NY 1445
Susan Givelber, LCSW-R: 315.789.1290
(children, adolescents and adults)
35 Mason St. Suite 214 Geneva, NY 14456
Susan McGowan, LCSW-R: 315.781.0489
400 West North Street, Suite 4 Geneva, NY 14456
Victor Counseling Practice: 585.398.8835
1296 E Victor Rd. Victor, NY
5297 Parkside Dr. #408 Victor, NY
https://victorcounseling.com/
William Riley, LCSW: 315.789.1442
17 Seneca Street 4th floor, Suite 5 Geneva, NY 14456
http://www.williamrileylcsw.com/
Behavioral Health - Wayne County
Family Counseling Services of the Finger Lakes, Inc.: 315.331.8494
(Domestic Violence, Counseling, Advocacy)
150 Van Buren St, Newark, NY 14513
https://fcsfl.org
Victim’s Resource Center of the Finger Lakes: 315.331.1171
132 Harrison St. Newark, NY 14513
Spanish Speaking Advocate, Nellie DeVelder
http://www.vrcfl.org/contact/
Wayne County Behavioral Health: 315.946.5722
1519 Nye Rd. Lyons, NY 14489
FAX: 315.946.7108
http://web.co.wayne.ny.us/wbhn/
Private Behavioral Health Practitioners – Wayne County
Eileen Erstniuk, LCSW-R: 315.331.2030
(Dr. Hannan’s office)
1202 Driving Park Avenue Newark, NY 14513
Kyle D. Houser, M.Ed., MA, CBIS-CE: 315.331.9666
(Behavior Consultant/TBI)
402 Grace Avenue Newark, NY 14513
FAX: 315.331.1663
Dr. Tracy Larson: 315.331.2527
(psychological assessments)
211 West Ave. Newark, NY 14513
Email: drtlarson@juno.com
Richard Switzer, Marriage and Family Therapist: 315.331.6306
(Decreased cost if insurance is not compatible)
Behavioral Health - Yates County
Edie Mann- Keuka Counseling- A Healing Journey: 315.536.7329
1120 Old Pines Trail Penn Yan, NY 14527
Family Counseling Service of the Finger Lakes, Inc.: 315.789.2613
263 Lake Street Penn Yan, NY 14527
Finger Lakes Community Health: 315.781.8448
112 Kimball Ave Penn Yan, NY 14527
John Kelly Behavioral Health Center: 315.531.2400
465 N. Main St. Penn Yan, NY 14527
https://www.flhealth.org/services/behavioral-health/kelly-behavioral-health
Lakeview Health Services
Seneca County Community Counseling Center: 315.539.1980
NYS Office of Mental Health licensed outpatient behavioral health clinic
services including comprehensive mental health and addiction treatment
services for adults, children and families. Suboxone and other forms of
medication assisted treatment available
Margaret Morse, LMSW, Seneca County Mental Health
Director: 315.539.1958
Seneca County Mental Health Crisis Response Program
(Mobile Crisis Services)
315.539.1980
Bethany Felicita, LMHC, Program Director: 315.539.1934
Seneca County Domestic Violence Services: 315.539.1607
24/7 crisis services available
173 Main St Penn Yan, NY 14527
Behavioral Health - Cayuga County
Jaclyn Bex, LMFT: 315.849.5887
33 William St. Suite 3 Auburn, NY 13021
Beth Turner, LCSW: 315.255.3623
(specialty is gerontology)
33 William Street, Auburn, NY 13021
Cayuga Counseling Services: 315.253.9795
17 E Genesee St Ste 1Auburn, NY 13021
Cayuga County Mental Health: 315.253.0341
146 North St Auburn, NY 13021
Integrative Family Counseling: 315.253.4630
(Services: Play therapy, teens, adults, family therapy, couples counseling.)
188 Genesee St. Suite 207 Auburn, NY 13021
FAX: 866.323.6619
http://www.integrativecounseling.us
Behavioral Health - Monroe County
Bivona Child Advocacy Center: 585.935.7800
(victims of abuse)
The Skalny Building, 1 Mount Hope Ave Rochester NY, 14620
http://www.bivonacac.org/
University of Rochester Medical Center
Behavioral Health Partners: 585.276.6900
315 Science Parkway Entrance “C” Rochester, NY 14620
https://www.urmc.rochester.edu/behavioral-healthpartners/
visits_appointments/locations.aspx
URMC Center for Community Health & Prevention: 585.602.0801
46 Prince Street, Suite 1001 Rochester, NY 14607
Email: centerforcomunityhealth@urmc.rochester.edu
https://urmc.rochester.edu/community-health
Finger Lakes Problem Gambling Resource Center: 585.351.2262
2507 Browncroft Blvd. Suite 103 Rochester, NY 14625
https://nyproblemgamblinghelp.org/finger-lakes/
Private Behavioral Health Practitioners – Monroe County
Dr. Sab Abaci
601 Elmwood Avenue Rochester, NY 14642
Brenda Bremer, MD: 585.381.6270
10 Office Park Way Pittsford, NY 14534
Dr. Bernard Kumetat: 585.248.0900
(Child and Adolescent Psychiatrist)
1000 Pittsford Victor Rd. Pittsford, NY 15534
FAX: 585.248.3566
Dr. Joseph Chruscicki and Dr. Christine Chruscicki: 585.643.1415
(Child & Adolescent Psychiatrists)
141 Sully’s Trail, Suite #5B Pittsford, NY 14534
Kara Juszak, LCSW: 585.500.9420
(anxiety and trauma)
95 Allens Creek Road Executive Square, Bldg.1, Suite 110 Rochester, NY
14618
http://www.kmjcounseling.com/
Kathe Cardegna, NP in Psychiatry: 585.348.8429
(age 18 and older)
The Park at Allens Creek Bldg 132 Suite 210 Rochester, NY 14618
Dr. Leon Schofield: 585.425.2480
(Clinical Psychologist)
645 Cross Keys Office Park Fairport, NY 14450
https://addexpert.net
Dr. Stephen Munson: 585.586.1600
(psychiatrist- adults only)
100 Linden Oaks Suite 200 Rochester, NY 14625
FAX: 585.586.7951
Dr. Virginia Wohltman: 585.425.1160
(Child and Adolescent Psychiatrist)
490 Cross Keys Office Park Fairport, NY 14450
FAX: 585.425.1552
Adoptive Supports
Catholic Charities of the Finger Lakes Targeted Regional Permanency
Center: 315.789.2235
94 Exchange St. Geneva, NY 14456
Contact: Dori Shaner
Email: dori.shaner@dor.org
https://www.catholiccharitiesfl.org/services/targeted-regional-permanencycenters/
Glove House: 315.283.5746
220 Franklin Street Elmira, NY 14904
https://glovehouse.org
Glove House, Inc. is a COA-accredited human services agency that provides a large variety of family and children-centered services. In the Seneca County area, these services currently include preventative services, parenting education, parent support groups, adult protection support, youth socialization and mental health groups, care management, mental health respite, and foster care. Also offers a girl’s circle group for girls in need of support/guidance/balance.
Pathways of Hope: 1.800.SAL.ARMY
41 North Street, GENEVA, New York 14456
This is a program run by the Salvation Army
Autism Supports
Autism Council of Rochester: 585.413.1681
2118 Chili Avenue, Westgate Plaza Rochester, New York 14624
https://www.theautismcouncil.org/#about
Autism Learning Partners
855.295.3276 ext. 276
620 Park Ave Suite 237 Rochester NY 14607
https://www.autismlearningpartners.com/
Autism Up: 585.248.9011
50 Science Parkway Rochester, NY 14620
https://autismup.org/
ATN (Autism Speaks Autism Treatment Network): 585.275.7701
Golisano Children’s Hospital
601 Elmwood Avenue, Rochester, NY 14642
http://www.asatn.org/
Center for Autism & Related Disorders: 585.377.6590
6 N Main St #110, Fairport, NY 14450, USA
https://www.centerforautism.com/
Happiness House in Geneva: 315.789.6828
(2nd Saturday of each month, 10-12 pm with Harlene Gilbert, Facilitator)
Jill Mundy –Autism Coordinator
https://www.happinesshouse.org/autism-services-of-the-finger-lakes
Ontario ARC: 585.394.7500
3071 County Complex Drive Canandaigua, NY 14424
https://ontarioarc.org/
OPWDD (Office for People with Developmental Disabilities)
866.946.9733
https://opwdd.ny.gov
UR Developmental and Behavioral Pediatrics (Kirch)
585.275.2986
https://www.urmc.rochester.edu/childrens-hospital/developmentaldisabilities.
aspx
Child Care
Child & Family Resources, Inc.: 315.536.1134
263 Lake Street Penn Yan, NY 14527
http://www.cfresources.org/
Child Care Assistance program: 315.539.1732
Coordinated by the Seneca County Workforce Development Youth Bureau
Creative Choices Child Care: 315.568.9542
23 Cayuga St, EASTMAN HALL Eastman Hall, Seneca Falls NY 13148
Happiness House: 315.789.6850
731 PRE-EMPTION ROAD GENEVA, NEW YORK 14456
http://www.happinesshouse.org/
Jack N’ Jill Child Care Center: 315.539.3205
2465 Bonadent Dr. Suite 2 Waterloo, NY 13165
Jim Dooley Center for Early Learning: 315.787.4190
Children may be registered on a full-time or part-time basis. For registration and other information, call the Jim Dooley Center for Early Learning at or by emailing Kyle Vanderlip at Kyle.Vanderlip@flhealth.org.
Children and Youth with Special Healthcare Needs: 315.539.1920
Preschool Special Education Program: 315.539.1920
Vaccines for Children- Mary Reese: 315.539.1920
Maternal Child Health program- Ashley Lott, BSN/RN: 315.539.1920
https://senecacountyhealthdepartment.com/public-health/programsservices/
Salvation Army: 585.394.6968
110 Saltonstall Street Canandaigua, NY 14424
Aspire Hope NY: 607.776.2164
25 W Steuben Street
Bath, NY 14810-1511
AHNY@AspireHope.org
County Family Support Services (No Diagnosis Required), Advocacy, Support Groups w/Childcare, Information & Linkages to Services, Recreational & Educational Events, CFTSS -Children & Family Treatment and Support Services (CFTSS) offers Family Peer Support Services, Family Peer Support, Youth Peer Support, Children’s Home & Community Based Support , Caregiver/Family Support & Services, Respite, Supported Employment, Community Self-Advocacy Training and Support, Pre Vocational.
Domestic Violence
Community Counseling Center Hotline
315.539.1607 or 800.688.7188 X 1607
31 Thurbur Drive Waterloo, NY 13165
Domestic Violence Local Hotline: 315.539.1607
https://loveisrespect.org
Domestic Violence Service Advocate: 315.539.1981
Safe Harbors of the Finger Lakes: 585.781.1093
(Ontario, Seneca and Yates counties)
Waterloo Location: 315.568.4200
33 State street, Waterloo, NY 13165
Email: info@shflny.org
Geneva Location: 585.781.1093
1Franklin Street Geneva, NY 14456
www.shflny.org
We help victims of human trafficking, child abuse, sexual assault, and domestic violence.
Educational Supports
ESL classes at FLCC/FREE: 315.789.6701
Literacy Office at Geneva Campus
Internet Essentials Partner Program
(Pay $9.95/month for internet if enrolled in FREE school lunch program)
https://partner.internetessentials.com/
Starbridge (The Advocacy Center): 585.546.1700
(for parents of children with disabilities)
1650 South Avenue, Suite 200
Rochester, NY 14620
https://advocacycenter.com
Starbridgeinc.org
Wayne Finger Lakes BOCES
Finger Lakes Elementary (Gorham): 585.526.6155
PO Box 252, 2705 West Main St. Gorham, NY 14461
Finger Lakes Secondary School: 585.554.6492
4120 Baldwin Rd. Rushville, NY 14544
Red Jacket School: 585.289.3967
1506 Route 21 Shortsville, NY 14548
Wayne Education Center: 315.589.7900
PO Box 63, 4440 Ridge Rd. Williamson, NY 14589
FAX 315.589.2670
Wayne Education Center at Newark: 315.332.7400
131 Drumlin court Newark, NY 14513
SC Workforce Development and Youth Bureau employment programs:
(geared towards youth)
Contact David Goben
315-539-1915 (dgoben@co.seneca.ny.us)
or visit https://www.co.seneca.ny.us
Connecting Young Adults to Careers (CYAC)
We welcome youth residing in Seneca County who are between 14-24 years old. Eligibility Restrictions May Apply. Building Skills and providing a paid work experience. The Summer Youth Employment Program(SYEP) –Youth ages 14-20, living in Seneca County who are interested in gaining entry level skills working from July-August at local businesses. Household income restrictions for eligibility.
GED classes are available at the Seneca County Building.
Independent Living Skills Group for Seneca County Youth group focused on Money Management, Life Skills, Relationships, Employment, Community Service, etc.
Weekly Job Leads
Available for all open positions throughout Seneca County
https://www.co.seneca.ny.us/gov/services/workforce/
Youth Empowerment Group
This group is geared towards youth 14-21 with a focus on Attitude, Self Expression, Self Awareness, Healthy Relationships, Managing Conflict, and Responsibility.
Literacy Volunteers of Seneca County: 315.539.1795
1 Di Pronio Drive
Waterloo, NY 13165
Non-profit organization offering one to one tutoring at no cost for adults
seeking to improve reading, writing or English language skills. To learn more about enrolling or becoming a tutor contact Executive Director, Kathy Sigrist at 315-539-1795.
Food & Nutrition
Child and Adolescent Eating Disorders Program: 585.275.2964
Golisano Children’s Hospital (24 hrs/day)
601 Elmwood Ave. Box 690 Rochester, NY 14642
http://www.urmc.rochester.edu/childrens-hospital/adolescent/eatingdisorders.
cfm
Finger Lakes Community Health: 315.781.8448
Locations in Geneva, Sodus, Newark, Bath, Port Byron, Ovid and more
https://localcommunityhealth.org
Geneva General Hospital: 315.787.4555
https://flheath.org
Healthy eating initiative
https://choosemyplate.gov
Jordan Health Center: 585.396.0222
(sliding fee scale)
120 N. Main St. Canandaigua, NY 14424
http://www.jordanhealth.org/
Trevors Gift (Waterloo backpack food program)- for school aged kids. The
parents can apply at the school and then they are sent home with food for 4
meals on the weekends.
Upstate New York Chapter of Food Addicts (FA): 781.932.6300
https://foodaddicts.org
W.I.C.: 585.394.9240
79 S Main St, Canandaigua, NY 14424
https://www.wicstorelocator.com
Seneca County Nutrition Resources
Cayuga/Seneca Community Action Program: 315.539.5647
CFay@caphelps.org
25 Center St. Waterloo, NY, 13165
http://www.caphelps.org
Harmony Food Pantry: 315.515.7964
harmonyfoodpantry@yahoo.com
42 East Main St. Waterloo, NY
https://harmonyfp.weebly.com
House of Concern: 315.568.2433
admin@houseofconcern.org
22 Locust Street Waterloo, NY 13165
https://houseofconcern.org
https://www.co.seneca.ny.us/seneca-county-food-pantries-need-donationsnow/
Interlaken Reformed Church Kitchen Cupboard
607.532.4321 or 607.592.9870
8315 North Main Street, Interlaken, NY 14847
Hours of Operation: Fridays only, 3pm-6pm, or by appointment
Lodi Food 4 All Pantry Temporary Location October 2022- Spring 2023
Lodi Rod & Gun Club: 607.279.2571
9382 Lodi Center Rd., Lodi, NY 14860
Hours: Saturdays only, 12:30-2pm
Lodi Presbyterian Church: 607.592.9043
8591 State Route 414, Lodi, NY 14860
Hours of Operation: Saturdays only, 2-5pm
Office for the Aging: 315.539.1765
2465 Bonadent Drive, Suite 4
Waterloo, NY 13165
(Open to All) https://aging.ny.gov/programs/food-and-meals
Seneca County Health Department: 315.539.1925
Health & Senior Services Building
2465 Bonadent Drive, Suite 3
Waterloo, NY 13165
South Seneca Ecumenical Food Pantry
607.869.2794 or 607.351.0024
office@ovidfederated.org
7137 North Main Street, Ovid, NY 14521 PO Box 340
Hours of Operation: Mondays Only, 10am-1pm
Tyre Reformed Church: 315.651.7138
DavidOdell47@yahoo.com
645 State Rte. 414 Waterloo, NY 13165
4th Fridays of the month, 2-4pm
https://www.co.seneca.ny.us/seneca-county-food-pantries-need-donationsnow/
Waterloo Baptist Church (The Clothing Closet): 315.539.2029
2701 Route 96 South Waterloo, NY 13165
https://www.co.seneca.ny.us/seneca-county-food-pantries-need-donationsnow/
Waterloo Library & Historical Society- Little Free Pantry: 315.539.3313
waterloolib@gmail.com
31 E. William St, Waterloo, NY 13165
Hours of Operation: Monday-Wednesday 10am-6pm,
Thursday-Friday 10am-5pm,
Saturday 10am-1pm
W.I.C.: 315.651.4304
https://www.wicstorelocator.com
Ontario County Nutrition Resources
Canandaigua Churches in Action (CCIA): 585.396.2242
120 North Main St. Canandaigua, NY 14424
https://www.churchesinaction.org/schedule.html
Ontario County Department of Health and Human Services
Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance,
Daycare
https://ontariocountyny.gov/218/SNAP
St. Felix Food Cupboard: 315.462.5647
12 Hibbard Ave. Clifton Springs, NY 14432
The Salvation Army: 585.394.6968
110 Saltonstall Street Canandaigua
The Salvation Army, Geneva Corps: 315.789.1055
41 North Street, Geneva, NY 14456.
Provides emergency services for rent, utilities, clothing, furniture and other supports, as well as daily food pantry and weekly food distributions. Also, offers case management through Pathway of Hope.
Victor/ Farmington Food Cupboard: 585.924.2720
6548 Anthony Drive; Victor, NY 14564
https://vffoodcupboard.org
As of November 2021 we are open by appointment only on Monday, Wednesday and Friday mornings 9:30 to 11:30 a.m. and Wednesday and Thursday evenings 5:30 to 7:30 p.m.
Please phone us if you are out of food and cannot get to us.
Grief Supports
Camp Heart Strings/Camp Dreams: 585.787.2233
3-day, Day Camp ages 7-15 includes art therapy, yoga, music & pet therapy
Contact: Michelle Almond x8241
Nazareth College 4245 East Avenue Rochester, NY 14618
https://www.urmc.rochester.edu/home-care/hospice-care/campheartstrings.
aspx
Child & Family Resources, Inc.: 315.536.1134
Families in Transition group-re: divorce/separation
263 Lake Street Penn Yan, NY 14527
Community Family Support Center: 585.919.2476
(Ontario Co. residents, Individual and Support Group options available)
514 S Main St, Canandaigua, NY 14424
Contact: Renee Campbell
Email: rcampbellcommunity@gmail.com
Partnership for Ontario County: 585.936.4554
5297 Parkside Drive, Suite 307 Canandaigua, NY 14424
Rochester Regional Health (Formerly Lifetime Care): 585.214.1000
Could come to Finger Lakes area schools to assist children and youth individually or in groups.
3111 Winton Road South Rochester, NY 14623
Sudden Loss or After Suicide Support Group: 315.651.0043
1st Monday: 31 E. Williams St. Waterloo 6:30-8 p.m.
3rd Monday: Ovid Federated Church 7137 Main St. Ovid
2nd and 4th Mondays: St. Mary’s School 35 Center St. Drop-in bereavement group
https://www.lifetimecare.org/hospice/bereavement-services
Health Home Care Management
Center of Treatment Innovation (COTI): 833.435.2272
Centers in Geneva, Clifton Springs, Canandaigua, Watkins Glen, Penn Yan
Health Home Care Management
Cayuga Center: 315.253.5383 x1239
Elmira Psychiatric Center: 607.737.4738
Finger Lakes Community Health: 315.781.8448
FLACRA: 315.787.0388
Glove House: 315.651.8192
Hillside Children’s Center: 585.705.3292
Lakeview Support of housing/Health services: 315.787.0462
Pathways Inc.: 315.789.9730
Seneca County Office for the Aging: 315.539.1765
Youth Empowerment Group
Contact David Goben
315-539-1915
dgoben@co.seneca.ny.us
Housing Resources
Cayuga/Seneca Community Action Program: 315.539.5647
25 Center St. Waterloo, NY, 13165 CFay@caphelps.org
http://www.caphelps.org
Family Promise of Wayne County: 585.708.9586
Graig Roberts, Executive Director
groberts@fpwayne.org https://fpwayne.org/#xl_xr_page_index.html
Finger Lakes Housing Consortium (FLACRA): 315.462.9466
Geneva Housing Authority: 315.789.8010
41 Lewis St Geneva, NY 14456
HUD Exchange (List of Community Resources) https://www.hudexchange.info
Keuka Housing Council: 315.536.8707
160 Main St Penn Yan, NY 14527
https://www.keukahousingcouncil.org
Rural Housing Opportunities Corporation: 585.340.3346
(Located in Rochester but serves Genesee, Orleans, Ontario, Seneca, Wayne
and Yates Counties)
400 East Ave Rochester, NY 14607
Seneca County DHS: 315.539.1800
1 Dipronio Dr #2, Waterloo, NY 13165
Seneca Housing Inc.: 315.568.2200
11 US-20, Seneca Falls, NY 13148
Local contact for Runaway/Homeless youth and/or youth who are considered at risk:
David Goben
315-539-1915
dgoben@co.seneca.ny.us
Inpatient Mental Health Assessment
Comprehensive Psychiatric Emergency Program: 315.462.9561
(CPEP) at Clifton Springs Hospital
FAX: 315.462.7168
https://rochesterregional.org/services/behavioral-health/emergencypsychiatric-services
Elmira Psychiatric Center: 607.737.4711
100 Washington Street
Elmira, NY 14901-2898
UR Medicine Mental Health & Wellness / Comprehensive Psychiatric
Emergency Program (CPEP): 585.275.4501
UR Medicine Child & Adolescent Inpatient Psychiatry: 585.275.8575
https://www.urmc.rochester.edu/strong-memorial/servicesamenities/
social-work/service-areas/psychiatry/child-adolescentinpatient-
psychiatry.aspx
Physical Health
13thirty Cancer Connect: 585.563.6221
(supports for teens, young adults, and parents)
1000 Elmwood Ave, Rochester, NY 14620
https://13thirty.org
AIDS Care: 800.422.0282 or 585.545.7200
30 Elm St. Geneva, NY 14456
http://acrochester.org/
Alzheimer’s Association: 800.272.3900
https://alz.org
Get easy access to resources, community programs, and services in your local community at https://communityresourcefinder.org
American Cancer Society: 800.227.2345
1200 Driving Park Ave Newark,NY 14513
https://cancer.org
American Heart Association: 585.426.4050
25 Circle St #102, Rochester, NY 14607
American Lung Association: 1.800.586.4872
info@lung.org
55 W. Wacker Drive – Chicago, Il. 60601
https://lung.org
Aspire Hope NY: 607.776.2164
25 W Steuben St. cmorse@flpn.com
Bath NY 14810-1511 AHNY@AspireHope.org
Elmira Psychiatric Family Advisor – Supporting the family throughout the placement process, while in placement and during the transition back to the home and community
Children & Family Treatment and Support Services (CFTSS) – Rehabilitative services available to children/youth under the age of 21 who are Medicaid eligible, that meet medical necessity.
County Family Support Services (FSS) – Rehabilitative services available to caregivers of children under the age of 21, who are not Medicaid eligible.
Community Residence Peer Advocate – Peer support services for the families of children in the community residence and transitioning back to the community
Southern Tier Transformation Program (STTP) – Supportive, rehabilitative and educational services for individuals in the community or in a respite home Adult HCBS- Rehabilitative services for individuals 18yrs or older that meet HCBS waiver criteria
Cancer Services Program of the Finger Lakes Region: 585.224.3070
CSP@URMC.Rochester.edu
We offer breast, cervical and colorectal cancer screenings and diagnostic care for eligible uninsured and underinsured individuals.
Finger Lakes Community Health: 315.531.9102
Geneva Community Health: 601-B Washington St. Geneva, NY 14456
Ovid Community Health: 7150 N. Main Street Ovid, NY 14521
Port Byron Community Health: 60 Main St Port Byron, NY 13140
Penn Yan Community Health: 112 Kimball Ave Penn Yan, NY 14527
Newark Community Health: 513 West Union St Newark, NY 14513
Sodus Community Health: 6341 Ridge Rd Sodus, NY 14551
https://localcommunityhealth.org
Jordan Health Center: 585.396.0222
120 N. Main St. Canandaigua, NY 14424
https://jordanhealth.org
Naughty Nits-non toxic treatments: 585.310.7131
135 Sully’s Trail, Suite 7 Pittsford, NY 14534
https://naughtynits.com
National AIDS Center/Center for Disease Control: 800.CDC.INFO, Press 1
http://www.cdc.gov/hiv/default.htm
NYS Dept. of Health HIV/AIDS Hotline: 800.962.5063
Seneca County Public Health: 315.539.1920
(dental and immunizations)
Molina Healthcare of New York: 585.435.9009
Fax 1-833-679-4460
Kim.Kelleher@Molinahealthcare.com
16 W Main St, Rochester NY 14614
Molina Healthcare assists with NYSOH marketplace and is located at the Seneca County DSS on the 2nd and 4th Friday of the month from 1 to 4pm to assist with NYSOH applications and questions. For families who need free or low-cost health insurance. 24hr nurse advice line. Free rides to medical advice appointments.
STEPS: 315.651.9919
StepsCommunity@s2aynetwork.org
7180 Main Street
Ovid, NY 14521
PO Box 621
https://senecasteps.org
Seneca Towns Engaging People for Solutions
A Project of Pivital Public Health Partnership. STEPS promotes health and sustainability in southern Seneca County.
Tobacco Action Coalition of the Finger Lakes (TACFL): 585.957.0347
https://smokefreefingerlakes.com/
Health Insurance
Ways to access Child Health Plus, Adult Health Plus/Child, and Adult Medicaid Facilitated Enroller:
1.800.346.2211(for appt. only) or 315.539.1848
BC/BS Excellus-Blue Choice Option /Univera General Help line: 1.800.662.1220
For specific insurance information please call the individual number listed on the back of your insurance card.
Fidelis Care: 888.343.3547
Molina Healthcare of New York: 585.435.9009
Fax 1-833-679-4460
Kim.Kelleher@Molinahealthcare.com
16 W Main St, Rochester NY 14614
Molina Healthcare assists with NYSOH marketplace and is located at the Seneca County DSS on the 2nd and 4th Friday of the month from 1 to 4pm to assist with NYSOH applications and questions. For families who need free or low-cost health insurance. 24hr nurse advice line. Free rides to medical advice appointments.
SCHC Total Care: 800.223.7242
United Health Care: 800.339.5380
Substance Use
Al-Anon/Al-Ateen Family Group: 888.425.2666
http://al-anon.org/
Center of Treatment Innovation (COTI): 833.435.2272
Centers in Geneva, Clifton Springs, Canandaigua, Watkins Glen, Penn Yan
Council on Alcoholism and Addictions of the Finger Lakes: 315.568.9869
111 Fall Street Seneca Falls, NY 13148
Dick Van Dyke Addiction Treatment Center: 315.835.6173
1330 County Road 132 Ovid NY, 14521
We provide 24/7 inpatient rehabilitation for men 18 and over struggling with
addiction/gambling. Referrals can come through other providers or people may self-refer by calling the number listed above. We have 22 beds. Rooms are single. We do offer MAT. Length of stay is determined by need but typically can range from 21 to 28 days.
Families Anonymous-12 step program: 800.736.9805
https://familiesanonymous.org
Finger Lakes Area Narcotics Anonymous
PO Box 921 Geneva, NY 14456
FLACRA Medically Monitored DETOX unit: 315.462.7070
https://www.flacra.org/addictions-crisis-center
National Resources Alcohol and Drug Helpline: 800.662.HELP
Seneca County Addictions Program: 315.539.1985
Services Include : Alcohol and other drug evaluations,
adolescent services, medication-assisted recovery, impaired driver services,
individual counseling, group counseling – specific to identified needs,
integration of services between Addictions and Mental Health Clinics, forensic
services, vocational/educational counseling, family therapy, and referrals.
Contact: Tammy Orlopp-Director
Email: torlopp@co.seneca.ny.us
https://www.co.seneca.ny.us/gov/community/mental/addictions/
Partnership for Ontario County: 585.936.4554
5297 Parkside Drive Canandaigua, NY 14424
https://www.partnershipforontariocounty.org
Sudden Loss or After Suicide Support Group: 315.651.0043
1st Monday: 31 E. Williams St. Waterloo 6:30-8 p.m.
3rd Monday: Ovid Federated Church 7137 Main St. Ovid
2nd and 4th Mondays: St. Mary’s School 35 Center St. Drop-in bereavement group
https://www.lifetimecare.org/hospice/bereavement-services
https://www.rochesterregional.org/-/media/files/seniors/generalflyer_
support-groups.pdf
Syracuse Behavioral Health: 315.492.1184
The Finger Lakes Addictions Counseling & Referral Agency, Inc. (FLACRA): 315.781.0771
246 Castle St. Geneva, NY 14456
http://www.flacra.org/
Educational Websites
Centers for Disease Control and Prevention General information:
https://www.cdc.gov/drugoverdose/pubs/
Opioid information:
https://www.cdc.gov/drugoverdose/opioids/index.html
Community Outreach:
Help.org
https://www.help.org/guide-to-heroin-addiction/
https://www.help.org/guide-to-heroin-rehab/
National Alliance on Mental Illness (NAMI)
https://www.nami.org/Find-Support
New York State Department of Health General heroin information and help:
https://www.health.ny.gov/diseases/aids/general/opioid_overdose_preve
ntion/
Partnership of Ontario County
http://partnershipforontariocounty.org/
Meetings local to Waterloo include:
Sunday
*8:30 am – Council on Alcoholism and Addictions of the Finger Lakes
620 West Washington St. Geneva, NY: 315.789.0310
*10am – Clifton Springs Hospital & Clinic-Cafeteria
2 Coulter Street Clifton Springs: 315.462.9561
Tuesday
*7:30 pm – Huntington Living Center
369 East Main Street Waterloo
Thursday
AL-ATEEN
*7:00 pm – Lutheran Church
320 South Pearl Street Canandaigua: 585.394.2760
*7:00 pm – Presbyterian Church
24 Park Place Geneva: 315.789.1343
Saturday
*10:00 am – Presbyterian Church
24 Park Place Geneva: 315.789.1343
*6:30 pm – Riverside Recovery, Saint Paul’s Episcopal
Narcotics Anonymous Meetings
101 East Williams St, Waterloo, NY
Seneca County Substance Abuse Coalition
19 Cayuga Street, Seneca Falls, NY 13148
(315) 539-1135
Safety/Legal Assistance
Bicycle helmets: 315.539.1920
(Seneca County Health Department)
Cayuga/Seneca Community Action Program: 315.539.5647
25 Center St. Waterloo, NY, 13165 CFay@caphelps.org
http://www.caphelps.org
Child Find: 800.426.5678, Press #3
Childhelp USA: 800.422.4453
https://www.childhelp.org/
Fire Safety Education/Smoke Alarms: 315.539.1920
Legal Assistance of Western New York Inc.: 1.866.781.5235 ext.1008
Geneva Office (Serving Livingston, Ontario, Seneca, Wayne, and Yates)
We offer our services in Non-Criminal (Civil) legal areas. These areas include but are not limited to Consumer Rights, Disability Advocacy, Domestic Violence, Medicare and Medicaid Legal Problems and Denials, Eviction/Homelessness Prevention, Elder Law Advocacy, Foreclosure Prevention, Fair Housing Enforcement and Education, Health Care Advocacy, Public Benefits, SNAP, WIC Outreach and Nutritional Resources, Name Change Project (LGBTQ+) and More.
Lead Prevention Program- Kristina Knight: 315.539.1920
https://senecacountyhealthdepartment.com/public-health/programsservices/
Local contact for homeless/runaway children/teens:
Contact David Goben: 315-539-1915
Email: dgoben@co.seneca.ny.us
National Center for Victims of Crime: 855.484.2846
http://victimconnect.org
National Domestic Violence Hotline: 800.799.7233
National Runaway Switchboard: 1.800.RUNAWAY
RAINN (Rape, Incest, Abuse Network): 1.800.656.4673, Press #1
http://www.rainn.org
Special Needs, Early-Intervention, and Diagnostic Evaluation
Aspire Hope NY: 607.776.2164
25 W Steuben St. cmorse@flpn.com
Bath NY 14810-1511 AHNY@AspireHope.org
OPWDD HCBS- Supporting OPWDD eligible individuals in the community with a variety of services that are uniquely tailored and individualized to meet each person’s needs.
Brain Injury Association of NY FACTS Coordinator: 315.538.8018
518.459.7911
info@bianys.org
https://bianys.org
Bridges for Brain Injury, Inc.: 585.396.0070
5760 Duke of Gloucester Way Farmington, NY 14425
E-mail: ldonaldson@bridgesforbraininjury.org
http://www.bridgesforbraininjury.org/welcome.html
Center for Disability Rights: 585.546.7510
497 State Street Rochester, NY 14608
Commission for the Blind and Visually Handicapped: 866.871.3000
http://www.ocfs.state.ny.us/main/cbvh/
Early Intervention Program: 315.539.1920
Epilepsy Foundation: 585.442.4430
1650 South Ave. Suite 300 Rochester, NY 14620
Finger Lakes Development Disorder Services Office: 585.394.7140
5259 Parkside Dr. Canandaigua, NY 14424
Happiness House: 315.789.6850
731Pre-Emption Rd. Geneva, NY 14456
Hickok Center for Brain Injury: 585.271.8640
274 N. Goodman St., Suite C-264 Rochester, NY 14607
http://www.hickokcenter.org/
Ontario ARC: 585.394.7500
County Complex Drive Canandaigua, NY 14424
Physically Handicapped Children’s Program: 315.539.1938
(Children with special health care needs)
Rochester Behavioral Pediatrics Program: 585.922.4698
1455 East Ridge Road, Rochester, NY 14621
https://www.rochesterregional.org/locations/riedman-healthcenter/
developmental-behavioral-pediatrics
Roosevelt Children’s Center: 315.331.2086
(for emotionally disturbed and developmentally delayed children; including speech and occupational therapy, behavior modification and parenting)
848 Peirson Ave. Newark, NY 14513
https://www.arcwayne.org/roosevelt.html
Seneca County Public Health: 315.539.1920
UR Medicine, Golisano Children’s Hospital: 585.275.2986
Developmental & Behavioral Pediatrics
https://www.urmc.rochester.edu/childrens-hospital/developmentaldisabilities/
services.aspx
Teen Mental Health
Aspire Hope NY TEEN PROGRAM: 607.776.2164
25 W Steuben St. cmorse@flpn.com
Bath NY 14810-1511 AHNY@AspireHope.org
County Teen Services, Support Groups, Educational Events, Community Activities, Leadership Opportunities, CFTSS Youth Peer Support and Training.
Elmira Psychiatric Center: 607.737.4711
100 Washington Street
Elmira, NY 14901-2898
Glove House: 315.651.8192
Glove House, Inc. is a COA-accredited human services agency that provides a large variety of family and children-centered services. In the Seneca County area, these services currently include preventative services, parenting education, parent support groups, adult protection support, youth socialization and mental health groups, care management, mental health respite, and foster care.
https://glovehouse.org
Trevor Helpline (gay/lesbian/transgender youth): 866.488.7386
Trevor Textline – Text”Trevor” to 202.304.1200 3:00pm – 9:00pm EST
Youth Empowerment Group: Contact David Goben
315.539.1915 (dgoben@co.seneca.ny.us)
This group is geared towards youth 14-21 with a focus on Attitude, Self Expression, Self Awareness, Healthy Relationships, Managing Conflict, and Responsibility.
Teen Pregnancy
CareNet Pregnancy Care Center of the Finger Lakes: 315.789.0708
551 Exchange St. Geneva, NY 14456
http://www.imightbepregnant.com/
Cayuga/Seneca Community Action Program: 315.539.5647
CFay@caphelps.org
25 Center St. Waterloo, NY, 13165
http://www.caphelps.org
CAP offers a Baby Pantry for mothers seeking assistance.
Family Counseling Service of the Finger Lakes
Geneva (Main office): 315-789-2613
Canandaigua: 585-394-8220
Newark: 315-331-8494
https://fcsfl.org/contact
Finger Lakes Community Health: 315.781.8448
601B Washington St. Geneva, NY
https://localcommunityhealth.org
Planned Parenthood: 866-600-6886
15 Lafayette Avenue, Canandaigua NY 14424
M 8-4:30, Tu 9:30-7, F 8:30-4:30; 800.230.PLAN (7526)
Transportation Assistance
Medical Answering Service
https://www.medanswering.com
Ontario Cornell Cooperative Extension: 585.394.3977
4H Program Educator Pre-registration required
Amy Morrisey x429
Seneca County Office for the Aging: 315.539.1765
Veteran's Resources
Auburn VA Clinic: 315.294.7300
VA health connect: 800.877.6976
Mental health: 315.425.3463
47 East Genesee Street
Auburn, NY 13021-4027
Canandaigua VA Medical Center: 585.393.7100
VA health connect: 800.877.6976
Mental health: 585.393.7252
400 Fort Hill Avenue
Canandaigua, NY 14424-1159
Rochester Clinton Crossings VA Clinic: 585.463.2600
VA health connect: 800.877.6976
Mental health: 585.463.2600
919 Westfall Road
Building B, Suite 200
Rochester, NY 14618-2628
Rochester Calkins VA Clinic: 585.463.2600
VA health connect: 800.877.6976
260 Calkins Road
Rochester, NY 14623-4210
Veteran’s 24/7 Crisis Line: 988. press 1 or text 838255
https://www.veteranscrisisline.net
